Grand Opening FAQ

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Hooky Entertainment Southlake Grand Opening Event FAQs

WHERE IS HOOKY LOCATED?

Hooky Southlake is located at 1450 Plaza Pl, Southlake, TX 76092

IS THE FACILITY ADA ACCESSIBLE?

Yes, the facility is equipped for ADA accessibility.

WILL THERE BE PARKING?

Yes, there is ample parking!

WILL THIS EVENT COST MONEY?

This event is complimentary and offered at no charge to its attendees.

HOW DO I SECURE TICKETS IN ADVANCE?

Invited guests can register through this RSVP Link.

CAN I CANCEL, CHANGE, OR REFUND MY TICKETS?

This is a free event and is offered on one day only, November 20th, 2025. Therefore, no refunds, changes, or alternative dates will be offered.

HOW DO I GET MY TICKETS?

Upon registering, you will receive an email with a QR code that will be scanned at the event to grant entry. If you would like, feel free to print your barcode and bring it with you.

IS THERE A RAIN POLICY? WHAT IS THE INCLEMENT WEATHER POLICY?

Because this event is 99% indoors, we will hold the event rain or shine. In the event of a weather emergency that makes transportation to and/or the event itself unsafe, the event will be canceled.

WILL I NEED MY ID TO ENTER THE EVENT?

Yes, you will need your ID to enter the event. Please have it ready to share at check-in upon arrival. Children under 16 must be accompanied by a parent. Wristbands will be given to every attendee.

WHAT IS THE SMOKING/VAPING POLICY?

Smoking and vaping are not permitted on the premises or in the parking lot.

WHEN DOES THE EVENT START?

The event officially begins at 5:00 pm CT.

WILL THERE BE MOVIE SHOWINGS?

Yes, we will be showing Wicked: For Good at 7:00 pm CT! This showing will have open seating and will be filled on a first-come, first-served basis, so if you’d like to join the showing, please ensure you arrive early to claim your seat.

CAN I LEAVE THE VENUE AND RE-ENTER?

You may leave and re-enter the venue, but please note you may have to get back in line for re-entry if there is one. Please keep your wristband on during the entire event for re-entry.

IS THERE AN AGE LIMIT? CAN I BRING MY KIDS?

There is no age limit, but please note that this event is more suitable for adults. Children under the age of 16 will not be permitted without a parent.

WHAT ITEMS ARE PROHIBITED FROM THE VENUE/EVENT?

Firearms, outside food and beverage, and smoking products are not permitted at this event.

WHAT IS THE SERVICE ANIMAL POLICY?

Service animals are permitted with a permit. Please share your permit with security upon entry.

WILL THERE BE FOOD AND BEVERAGES?

Yes, food and drinks will be offered at the event at no charge. There will also be non-alcoholic beverages available.

WHAT IS THE ALCOHOL POLICY?

There will be alcoholic beverages offered at the event; all alcohol will be served in accordance with TABC laws. Waitstaff and bartenders have the right of refusal. IDs will be checked at the door upon entry, and those of legal drinking age will be identified with a wristband.

CAN I BRING MY OWN FOOD AND DRINKS?

Outside food and drink are not permitted.

CAN I BRING A FRIEND?

You may bring a friend, but if they are not registered, they will need to do so before arrival, and entry is subject to capacity.

WHAT IS THE BAG POLICY?

Small handbags are allowed. Please leave large bags in your vehicle. All bags will be searched upon entry.

WHAT IS THE CONCEALED CARRY POLICY?

Firearms are not permitted on the premises.

WILL MEDICAL ASSISTANCE BE AVAILABLE ON-SITE?

No, there will not be medical assistance available on-site.

CAN I SHARE ON SOCIAL MEDIA?

Yes! Sharing on social media is encouraged! Please include #DitchTheEveryday to help amplify, as we want as many people as possible to experience the fun at Hooky!

HOW CAN I GET THE MOST UP-TO-DATE NEWS AND HAPPENINGS ABOUT HOOKY EVENTS?

Please visit hookyentertainment.com for up-to-date news and happenings about Hooky Southlake and events happening there. Movie tickets, game passes, and bowling information can be located on the website as well.

WILL THERE BE A LOST AND FOUND?

Yes, there will be a lost and found location on-site.

ARE THERE ASSISTIVE LISTENING DEVICES?

Assistive listening devices will be on-site for use.

ARE THERE NURSING MOTHER LOCATIONS?

A private space for nursing mothers will be available upon request with a manager during the event.

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